Frequently Asked Questions
How long is a counselling session?
A counselling hour is 50 minutes to allow 10 minutes to update notes as set out in the BACP Ethical Framework.
How much does a counselling session cost?
My fee for individuals is £55 per 50 minute session payable by bank transfer just prior to the session or payment on the day if you prefer.
My fee for couples therapy per 80 minute session is £85 payable by bank transfer just prior to the session or payment at the session if you prefer.
Are sessions confidential?
Yes everything discussed stays in the room in line with confidentiality law. However there are a few exceptions: If on the rare occasion I identify that you are at immediate risk of harm to self or others I will endeavor to involve in the process to help you receive the treatment you may need. In this event I will talk to you about my concerns and the intended support that best meets your needs.
Do you take notes?
Yes all my client notes are anonymised and use only a reference number. My notes are very brief and you can let me know if, anytime you do not want information written down. My notes are stored securely in a safe locked environment and are unidentifiable to you. I am fully compliant with GDPR and Privacy laws as set out in the Data Protection Act by the ICO (Information Commissioner's Office)
How do I book an appointment?
Upon receiving your initial enquiry I will respond by your preferred method. I usually have a brief telephone call with you to understand your difficulties together with your goals for therapy and to explain how I work. It also gives us both the opportunity to decide if we are able to work together. Upon booking a mutually convenient appointment, I usually email a confirmation letter together with my working agreement which covers confidentiality and my Privacy Statement to cover GDPR. You are welcome to discuss any queries you have either prior to, or when we meet, which is set out in the email.
Do you offer a choice of face to face sessions, video calls or telephone calls?
Yes I offer face to face sessions, Zoom, Microsoft Teams Facetime and Whatsapp video calls on a national basis throughout the UK. I also offer telephone sessions as required.
Cancellation Policy
I require 24 hours notice of cancellation to avoid any charges for the missed session. Any less than 24 hours notice will incur the full fee for the session.
